RETURNS AND EXCHANGES

We understand that sometimes you may change your mind and wish to return an item to us. No problem!.  We are happy to refund or exchange items within 14 days of receipt.

To return an item please contact us by email  returns@milib.co.uk  for a reference number. Please note that unless an item is faulty we cannot refund the postage costs. This does not affect your statutory rights. We also recommend you obtain proof of posting from the post office when returning goods as we cannot be held responsible for parcels lost on return to Mili b. Once we have received and verified the returned item we will initiate the refund, replacement or exchange.

Please send returns to: 

Mili b Returns
287 Westmount Road
London
SE9 1NR 
United Kingdom 

If an item you have received is damaged you must inform us by email within 24 hrs of delivery to arrange for a refund or replacement to be sent.